MGM Resorts International Faces Cybersecurity Issue Leading to System Shutdown

In a recent development, MGM Resorts International, a prominent name in the casino and hotel industry, has encountered a “cybersecurity issue” that prompted the shutdown of computer systems across its properties in the United States. The incident was first reported on Monday, raising concerns about the impact on reservations and casino operations at MGM locations in various states, including Maryland, Massachusetts, Michigan, Mississippi, New Jersey, New York, Ohio, and the Las Vegas Strip.

Company spokesman Brian Ahern acknowledged the situation, indicating that the incident began on Sunday, but the extent of its impact on crucial systems was not immediately clear. MGM Resorts International has launched an investigation into the matter, enlisting the expertise of external cybersecurity professionals and notifying relevant law enforcement agencies.

While the specific details of the cybersecurity issue have not been disclosed, MGM Resorts International’s response includes taking precautions such as “shutting down certain systems.” The company remains committed to safeguarding data integrity throughout the investigation process, which is currently ongoing.

A statement issued by MGM Resorts International reads as follows:

“MGM Resorts recently identified a cybersecurity issue affecting some of the Company’s systems. Promptly after detecting the issue, we quickly began an investigation with assistance from leading external cybersecurity experts. We also notified law enforcement and took prompt action to protect our systems and data, including shutting down certain systems. Our investigation is ongoing, and we are working diligently to determine the nature and scope of the matter.”

The Las Vegas Metropolitan Police Department has also acknowledged the incident, highlighting that such cybersecurity matters are typically handled by federal law enforcement agencies.

As a result of the incident, the company’s website experienced disruptions, rendering it temporarily unavailable. In response, MGM Resorts International provided alternative telephone numbers for customers seeking assistance with reservations and inquiries about specific properties.

Furthermore, the company’s BetMGM website in Nevada confirmed that some customers faced difficulties logging in, further emphasizing the potential impact of the cybersecurity issue on various aspects of their operations.

MGM Resorts International boasts an extensive presence in Las Vegas, with tens of thousands of hotel rooms spread across renowned properties such as the MGM Grand, Bellagio, Cosmopolitan, Aria, New York-New York, Park MGM, Excalibur, Luxor, Mandalay Bay, and Delano. Beyond the United States, the company also operates properties in China and Macau.

As MGM Resorts International continues its investigation, customers and industry experts will be closely monitoring the situation for further updates and insights into the nature and scope of this cybersecurity issue.

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